References & Expertise

AT&T needed to modernize its outdated business messenger to better serve first responders through its FirstNet network. The challenge was integrating advanced features like group video, encrypted messaging, and location tracking while overcoming backend and frontend limitations.

NexGen rebuilt the platform with React and NodeJS, adding secure group communication, real-time location sharing, and seamless dispatch integration.

The result: a scalable, secure communication system that boosts emergency response efficiency, bypasses carrier spam filters, and helps save lives by connecting responders faster in critical moments.

Multitaction, a pioneer in unlimited-touch interactive displays, partnered with NexGen to enhance its Canvus collaboration software. The challenge was to expand features across desktop and web platforms under a tight deadline before ISC Barcelona 2024.

Using a tech stack of C++, Java, NodeJS, and React, NexGen delivered four new features that improved real-time data sharing, brainstorming, and project management.

This innovation strengthened Multitaction's offering, making their solution even more powerful for corporations, universities, hospitals, and museums worldwide, including clients like KPMG, Toyota, and leading universities.

Caregility needed to enhance its virtual care platform to better serve healthcare providers and patients. The challenge was integrating real-time video communication, secure data sharing, and seamless EHR (Electronic Health Record) integration while maintaining HIPAA compliance.

NexGen partnered with Caregility to rebuild the platform using WebRTC and secure cloud infrastructure. The solution included real-time video consultations, encrypted data sharing, and automated workflows for patient management.

The result: a scalable, secure telehealth platform that improves patient outcomes, streamlines provider workflows, and ensures compliance with healthcare regulations.

Vonage needed to provide NexGen with a reliable and scalable communication solution to enhance customer engagement and streamline internal operations. The challenge was integrating advanced voice, messaging, and video features into their existing workflows.

NexGen implemented Vonage's cloud-based communication tools, enabling real-time collaboration, personalized customer interactions, and seamless scalability for global expansion.

The result: a flexible, efficient communication system that boosts operational efficiency, enhances customer satisfaction, and supports NexGen's rapid growth across multiple regions.

Problem: A lack of a web/desktop communication platform.

Process: Our team designed and developed the entire platform, based on Matrix and Element tech systems. We ensure the integration of all the needed features for audio-video communication, as well as the chat messenger options.

Final solution: An efficient digital platform for audio-video calls, facilitating communication between team members and thus ensuring a more efficient working process and long-term value for the business.

Problem: A lack of integrated platforms for communication.

Process: We were in charge of the front-end development of the platforms. We made the integration of the Syniverse Communication Gateway with the Syniverse Messaging API services, so they work more efficiently together.

Final solution: Multiple digital platforms and systems, effectively integrated and working well together for the facilitation of effective communication, making work processes more effective and valuable in the long run.

Problem: A lack of integrated messenger platform for communication with hotel visitors.

Process: Our team designed and developed the entire system for customer service management at the hospitality managers side and messenger app with SMS at the hotel visitors side.

Final solution: A digital customer service platform that facilitates the communication between clients and hospitality managers, thus bringing long-term profits and digital value from happy visitors, whose questions and issues are answered fast and easily.